Refund policy
No Refunds
All sales at Dropcast are final. We do not offer refunds under any circumstances. Each drop is a limited edition release and is priced and fulfilled accordingly.
Exchange Policy
We accept exchanges only in the following case:
- The product arrives damaged or defective
- The exchange request is raised within 5 days of delivery
- Photo or video proof of the damage must be submitted at the time of the request
Exchanges are subject to stock availability. If the same product is unavailable, we will work with you to find a resolution.
How to Request an Exchange
Contact us within 5 days of receiving your order:
- Email: adminflowmender@gmail.com
- WhatsApp: +91 83699 73032
Please include your order number and clear photo/video evidence of the damage in your message.
Questions?
If you have any questions about our policy, reach out to us at adminflowmender@gmail.com or WhatsApp us at +91 83699 73032.